Due to the recent Covid-19 pandemic we have reviewed and updated all of our salon policies 

and procedures.

As always the health and wellbeing of our clients and our staff is our top priority. 

Our usual hygiene protocols are extremely high and following government guidelines and 

advice from our own industry federations we have since put in extra measures to further 

protect you and ourselves whilst in the salon.

Cancellations and No Shows

We understand that clients occasionally need to change or cancel their appointments. Should you need to do so we ask for at least 24 hours notice or 50% of the treatment(s) will be charged.

Failure to arrive for an appointment without prior notice within the required 24 hour notice period, will result in your appointment being classed as a ‘no show’ and 50% of the treatment(s) payable.

Clients

• Arrive to your appointment on time and where possible alone.
• Personal belongings such as mobile phones should be used minimally whilst at the salon.
• Please knock and wait outside and your therapist will come and welcome you.
• We have placed sanitising stations at our entrance where you can sanitise your hands on arrival.
• At least a 1m distance should be maintained always and where possible 2m.
• Clients are not allowed magazines or hot drinks, however bottled water will be available.
• If you need to visit the bathroom whilst you are with us, antibacterial wipes will be available for you to wipe over touch points, such as the flush and taps.
• Antibacterial soap and hand sanitiser will be available as well as disposable hand towels.
• Face coverings are essential for clients to wear and can be brought with you or reusable masks can be purchased when you arrive, they should be removed as you leave and disposed of or (if reusable) washed when you arrive home.
• Hand sanitiser is available for you to use in all rooms and can be used as freely as you require.
• Tissues are available for you to use throughout the salon and must be disposed of in the bins provided immediately after use.
• Avoid touching retail products unless purchasing.
• Avoid touching your face, eyes and mouth during treatment.

Salon & Therapists

• Full risk assessments have been carried out throughout the salon.
• All touch points have been assessed and doors will remain open when possible and when rooms are not in use.
• Extra ventilation has been put in place, including nail extraction units on all manicure desks, these should be used at all times.
• Windows and external and internal doors will remain open to allow free flow air through the salon.
• Where possible sustainable disposable items will be used.
• All tools will be sanitised to the highest possible level in between clients and extra sets have been purchased
• Each nail client (fingers and toes) will have their own nail file and buffer block which will be sanitised and kept in a resealable bag for each visit.
• Surfaces and all touch points will be thoroughly cleaned in between every client
• Disposable couch covers will be used.
• All towels will be washed at 60degrees and changed as always in between clients. 
• Used towels will be stored in a secure bin.
• All bins have been replaced with either pedal or sensor bins.
• All therapists will be in a face mask and visor throughout all treatments.
• Disposable aprons will be worn when needed and any non disposable items will be sanitised in between clients.
• Therapists are fully trained across all areas of health & hygiene and now specifically COVID-19.
• Therapists will wash their hands at regular intervals, especially before, during and after all treatments.
• Therapists hair will be securely tied back to avoid unnecessary contact with their face.
• All consultations where possible will done online before you come into the salon for treatment.
• Our personalised QR code for track and trace will be displayed on our external door and on our reception desk.
• The number of therapists and clients in salon at one time will be controlled, and appointments spaced out to avoid any cross over.

Feeling Unwell…?

If you or someone you live with are feeling unwell, awaiting results of a corna virus test, if you 

have tested positive or if you have any symptoms at all you must not come in for your 

appointment, and we kindly ask that you let us know in as much time as possible.

Unauthorised Access To Salon

If entry to the Salon is required by anybody other than the staff of Georgie & Co. Beauty including outside contractors and landlords in the case of an emergency, Georgie & Co. Beauty must immediately be contacted and details recorded for track and trace and also so that a deep clean can be carried out. 

This is to ensure that all areas and touch points remain COVID-SECURE for clients and therapists and that our insurance remains valid. As per law we are required to hold records for at least 21 days of everybody that has come into the salon for the track & trace systems therefore if access is gained when the salon is closed and I am unaware we will have no record.

Training 

All our therapists have had up to date training in all areas of Health & Safety, specifically Covid-19.

Records / Personal Information

We are required to keep all of your records, this will comply with all data protection laws.

For further information please visit https://georgieandcobeauty.co.uk/privacy-notice

Thank You…

We would like to take this opportunity to thank you for your continued support, for helping us 

stay safe and for allowing us to reopen.

Policy updated - April 2021.